Christmas opening hours

We will close at 5pm on Thursday 20 December 2018 and will reopen at 9am on Wednesday 2 January 2018.

We will not be checking our answer machine or emails during this period.

If you need urgent help when we are closed:

  • Adults should contact City of York Council’s Customer Access and Assessment Team on 01904 555111 or email adult.socialsupport@york.gov.uk
  • Children and young people should contact City of York Council’s Advice, Assessment and Early Intervention Service on 01904 551900 or email childrensfrontdoor@york.gov.uk
  • If these teams are unavailable contact the Council’s Emergency Duty Team on 01609 780780