Carers Emergency Card

How does it work?

Carers have an emergency card that they keep with them at all times.  In an emergency anyone who finds this card can contact Warden Call using the emergency number on the card. Staff at Warden Call will look up the carer’s details and contact their emergency contacts if appropriate.

What counts as an emergency?

“a sudden, unplanned and temporary situation where the carer is not able to provide the care they usually provide, and the carer is prevented from making temporary arrangements themselves.”

Who can register?

To join the York scheme, the person you care for must live within the City of York Council’s boundary.  If you do not have Warden Call services you can still register as this scheme is separate from their alarm call service.

How to register

You will be asked to complete a registration form giving details about yourself and the care needs of the person you look after. You can download the registration form below or we can send one our to you.  If you need any help filling in the form we will be able to help you.

Who can be an emergency contact?

Anyone who is willing to be contacted in an emergency. They may need to provide some short term care but that will depend on what is included in the emergency plan.  Contacts do not have to live nearby if the carer is happy that they would be able to provide an appropriate level of support in an emergency, for example over the phone.

You will be asked to nominate up to three emergency contacts: these can be family members, friends or neighbours.  There is a guide for emergency contact available to download below that give more information about what they are expected to do.

If you do not have any people who can ask to be emergency contacts you can still register as Warden Call will assess the situation and make sure that appropriate care arrangements are made for the person you care for

Find out more

phone: (01904) 715494
write: Carers Emergency Card, York Carers Centre, 17 Priory Street, York YO1 6ET
email: card@yorkcarerscentre.co.uk

Attachment	Date	Size
Carers Emergency Card scheme leaflet New Carers Emergency Card leaflet. The scheme is for carers who may worry about what will happen to the person they care for if they (the carer) is taken ill or has an accident or another emergency to deal with	26/04/11 9:02 am	565.76 KB
Carers Emergency Card scheme registration form Download this form if you would like to apply for a card	23/06/10 1:55 pm	118.86 KB
Guidance for people who are asked to be Emergency Contacts	08/11/11 2:41 pm	275.62 KB
Frequently asked questions about the Carers Emergency Card	08/11/11 2:41 pm	139.67 KB